See the end of this document for information on how to test which
version of ReachOut you are running, and how to update to version
5.05 if necessary.
Windows 95 handles printers differently than Windows 3.1 does. As
a result, you can't print to both the host and viewer from a
Windows 95 Host computer.
When you install ReachOut on a Windows 95 system, the
installation program creates a new port named RCHOUT.PRN in your
REACHOUT directory. Windows 95 considers this an ôunknown local
port.ö While connected with print redirection enabled, any
printing from the remotely controlled computer occurs on the
Viewer printer. YouÆll have to change the Host printer back to
the standard one before you can print successfully to the Host
printer.
On the Windows 95 ReachOut Host, to redirect printing:
1. On the Start menu, choose Settings, then Printers.
2. Select the printer, then right-click.
3. On the context menu, choose Properties, then click the
Details tab.
4. In the 'Print to the following port' field, choose
rchout.prn.
5. Notice that the 'Print to the following driver' field
still identifies the usual printer. Whatever you print
is formatted for that printer. Click OK.
NOTE: If you'll be redirecting print from your Windows 95 Host
often, you may want to define a second printer driver just like
the one you normally use. Leave one set for the normal driver and
one for RCHOUT.PRN. Then you can just select the ReachOut printer
driver definition to redirect printing and the normal printer for
standard printing at the Host.
On the ReachOut Viewer, you must use an appropriate printer
driver. This driver must support PASSTHRU, as many Windows
printers do.
To set up the Viewer:
1. On the Viewer window, choose Viewer Options from the
Preferences Menu.
2. In the Redirection field, choose Viewer Only. Choosing Both
prints only to the Viewer as well.
3. In the Printer field, choose a printer that suppports
PASSTHRU. (If you arenÆt absolutely sure your printer supports
PASSTHRU, install the HP Laserjet Series II from your Windows
disks. You donÆt need this type of printer, but assign it to a
valid port.)
4. Choose OK.
If your Viewer runs Windows 95:
1. On the Start menu choose Settings and click Printers.
2. Select the printer to which print is redirected. Right-click
and choose Properties.
3. On the Details tab, click the Spool Settings button.
4. In the Spool Data Format Field, make sure RAW is the format
selected. Then choose OK.
While connected with print redirection enabled, any printing from
the remotely controlled computer occurs on the Viewer printer.
YouÆll have to change the Host printer back to the standard one
before you can print successfully to the Host printer.
If no printing occurs:
Your printer probably doesn't support PASSTHRU.
1. Install the HP Laserjet Series II driver to the Viewer
computer from your Windows disks.
2. Connect it to the printer port you usually use, such as
LPT1.
3. Choose this printer in the Viewer Preferences.
4. Since ReachOut does the formatting at the Host, the document
should print just fine next time you try.
If printing occurs on a nonPostscript printer, but the document
isn't readable
On the Host computer
1. Select the printer that is set to the RCHOUT.PRN port and
right-click.
2. From the context-menu, click Properties, then choose the
Fonts tab.
3. Click Print True Type as graphics, then click OK.
If printing is not correct on a postscript printer, the two
printers may have incompatible drivers. Install the HP Laserjet
Series II driver on the Viewer, select it as the target printer,
and try again.
Updating to ReachOut 5.05
You may update to 5.05 by downloading the file RCH505.EXE from the Stac Web site at www.stac.com, or the Stac BBS at (619) 794-3711, or from CompuServe or America On-line. Place the file in the REACHOUT directory and run it from the DOS command prompt. If you are running Windows 95, start your system into MS-DOS mode before running the file.
